Chief Transformation Officer Job in Karachi Water and Sewerage Corporation
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Chief Transformation Officer Job in Karachi Water and Sewerage Corporation
The Karachi Water and Sewerage Corporation is seeking a highly experienced Chief Transformation Officer to lead one of the most significant organizational and service-delivery reform mandates in Pakistan. This role requires deep expertise in change management, digital transformation, and institutional reform, enabling Karachi’s water and sanitation services to move toward operational excellence, efficiency, and long-term sustainability.
As the Chief Transformation Officer, you will drive organizational, technological, and cultural transformation across the Corporation. You will oversee structured change initiatives within the Second Karachi Water and Sewerage Services Improvement Project (KWSSIP-2), ensuring stable adoption of new systems, improved consumer engagement, and enhanced institutional performance.
Key Responsibilities
• Lead end-to-end transformation programs aligned with KWSSIP-2 objectives.
• Develop and execute change management strategies supporting organizational modernization.
• Build stakeholder alignment across leadership, operations, IT, and external partners.
• Strengthen project monitoring, reporting, and implementation performance.
• Support the establishment and achievement of performance targets under the Performance Agreement between KW&SC and the Government of Sindh.
• Ensure structured adoption of the 2025–2028 IT Strategy and related service-delivery reforms.
• Guide teams across HR, operations, technology, and reform committees for successful institutional transition.
Qualifications
• Master’s degree (18 years of education) in Business Administration, Organizational Development, HR, or a related discipline.
• Certification in PROSCI, RCMP, or equivalent is an advantage.
Experience & Competencies
• 15–20 years of experience in change management, digital transformation, utility reforms, or large organizational restructuring.
• Strong track record in organizational turnaround initiatives.
• Proficiency in PMI/PRINCE2 methodologies and technology-driven transformation.
• Demonstrated strength in stakeholder engagement, communication, and cultural change.
• Understanding of Pakistan’s public-sector institutional landscape; donor-funded project experience preferred.
• Excellent interpersonal, facilitation, negotiation, and reporting skills.
Reporting Line
• Reports directly to the MD/CEO.
• Works closely with CITO, HR, Operations, Steering Committees, and KWSSIP leadership.
• Provides oversight to departmental focal persons involved in change management activities.
Additional Details
• Age limit: 45–62 years on the closing date.
• Contract period: 3 years, extendable on mutual agreement.
• Location: Karachi.
• Equal opportunity employer.
• Only shortlisted candidates will be contacted for interviews.
• Applicants must submit CV, CNIC copy, photos, experience certificates, references, and educational documents within 15 days of the advertisement date to the DMD HRD&A Office, Room 103, 1st Floor, Near Civic Centre, Karachi.
FAQs – Chief Transformation Officer Job
1. What does the Chief Transformation Officer do at Karachi Water and Sewerage Corporation?
The Chief Transformation Officer leads organizational, technological, and cultural reforms across the Corporation. The role focuses on implementing structured change management frameworks, supporting performance improvement, and ensuring the successful rollout of transformation initiatives under the KWSSIP-2 program.
2. What qualifications are required for the Chief Transformation Officer position?
Applicants must hold a Master’s degree in Business Administration, Organizational Development, Human Resources, or a related field. Certifications such as PROSCI or RCMP are considered an advantage.
3. How much experience is needed for this role?
Candidates should have 15–20 years of experience in organizational change management, digital transformation, utility reforms, or large organizational restructuring. Experience with project management methodologies and stakeholder engagement is essential.
4. Where is this position based?
The role is based in Karachi at the Karachi Water and Sewerage Corporation.
5. What is the age requirement for applying?
The age limit is between 45 and 62 years on the closing date of the advertisement.
6. What is the tenure of the Chief Transformation Officer position?
This is a three-year contractual role that may be extended on mutually agreed terms.
7. Who does the Chief Transformation Officer report to?
The position reports directly to the Managing Director/Chief Executive Officer and works closely with the CITO, HR, Operations, and steering committees.
8. What documents are required when applying?
Applicants must submit a CV, CNIC copy, passport-size photos, educational documents, experience certificates, and personal references within 15 days of the advertisement date.
