AA Enterprises is hiring dedicated individuals across Pakistan for the position of Booking Clerk to handle railway ticketing counters and passenger reservation services.
Company Background & Operational Environment
AA Enterprises operates extensive commercial passenger facilitation systems, managing reservation counters and electronic ticketing booths at prominent railway stations throughout the country, delivering prompt, reliable customer services to traveling passengers.
Key Responsibilities & Operational Scope
The Booking Clerk is responsible for operating counter sales terminals and assisting travelers with travel schedules. Daily responsibilities include:
- Issuing electronic train tickets, handling seat reservations, route inquiries, and cancellation requests on digital booking software.
- Collecting ticket fares accurately, managing cash drawers, reconciling daily sales ledgers, and reporting counter revenues.
- Providing courteous, professional assistance to passengers regarding train arrival times, platform information, and route connections.
- Handling customer complaints efficiently and adhering strictly to financial accountability and cash safety procedures.
Application Instructions & Submission Guidelines
Eligible candidates should send their comprehensive resume along with copies of academic credentials and CNIC to the official HR email address or via WhatsApp to 0310 7585895 prior to the deadline. Please specify the preferred station in your application.