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Joint Director – Investor Education & Complaints Department

Securities and Exchange Commission of Pakistan (SECP) 📍 Islamabad, Pakistan Contract 🏭 Financial Literacy & Capital Market Consumer Redressal ⏰ Full-time investor protection programs and complaint redressal mechanisms ⚡ Direct Apply 📅 Posted: Sep 27, 2026 ⏰ Closed / Expired: Oct 12, 2026

The Securities and Exchange Commission of Pakistan (SECP) invites applications from experienced and dedicated professionals for the contractual appointment of Joint Director – Investor Education & Complaints Department based in Islamabad under advertisement reference PID(I)2826/26.

Role Overview and Consumer Protection Responsibilities

The Joint Director manages national financial literacy programs, investor education seminars, and consumer complaint handling frameworks. Key duties include managing the Jamapunji financial literacy platform, collaborating with universities, colleges, and market intermediaries to conduct investor awareness workshops, supervising the electronic dispute resolution portal (Service Desk Management System), evaluating retail investor grievances against brokerage firms, non-banking financial institutions, and insurance entities, and enforcing compliance with investor rights regulations.

Candidate Profile and Eligibility Nuances

Candidates must possess a 16-year degree in Business Administration, Finance, Economics, or Education, backed by a minimum of 10 years of post-qualification professional experience in investor education, financial inclusion, capital markets analysis, or public consumer dispute resolution. Knowledge of the Securities Act, Insurance Ordinance, and Companies Act is highly desirable. Maximum age limit is 45 years.

Nature of Appointment and Terms

The appointment is contractual for a term of three years, extendable based on performance and institutional requirement. The Commission offers career advancement opportunities with consideration for regularisation following the three-year tenure.

How to Apply

Interested professionals should access detailed terms of reference and apply online via the SECP portal at https://www.secp.gov.pk/careers/ no later than October 12, 2026.

Important Instructions

Only shortlisted individuals will be invited for assessment tests and interviews. SECP reserves the right to cancel the recruitment process at any stage without assigning reasons. No TA/DA is payable.

Qualifications

Master or Bachelor degree (16 years of education) in Business Administration, Finance, Economics, Education, or related discipline from an HEC-recognized institute or university. Minimum 10 years of post-qualification experience in investor education, financial literacy, capital markets, or consumer redressal, preferably within regulatory, financial-sector, or educational institutions. Maximum age limit: 45 years.

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