The National Bank of Pakistan (NBP) has announced official employment opportunities inviting dedicated, dynamic, and qualified candidates to apply for the position of Unit Head – Operations & Tools Support (AVP / VP). This career opening provides a prestigious institutional platform to deliver impactful professional services, enhance institutional capacity, and drive operational excellence within Pakistan.
Institutional Context & Operational Scope
Based at Karachi Head Office, this role leads the operational support framework and application lifecycle of enterprise analytics tools, guaranteeing reliable L2/L3 support, uptime, and user adoption across the bank. Operating within this established framework, the appointed Unit Head – Operations & Tools Support (AVP / VP) will collaborate closely with departmental leadership, interdisciplinary teams, and relevant statutory stakeholders to ensure seamless day-to-day workflow, rigorous quality benchmarks, and full regulatory compliance.
Core Responsibilities & Work Functions
The core professional responsibilities, functional mandates, and daily deliverables associated with the Unit Head – Operations & Tools Support (AVP / VP) position encompass:
- Lead operations strategy and technical support for BI and Analytics tools including Power BI, Tableau, and enterprise dashboards.
- Manage platform administration, user access security, license allocation, and vendor SLA tracking.
- Establish incident, problem, and change management procedures following ITIL standards to resolve platform bottlenecks.
- Deliver user onboarding and training workshops to drive self-service analytics adoption across business groups.
Application Preparation & Document Checklist
Candidates aspiring to apply for this vacancy are advised to organize and verify a comprehensive application dossier prior to dispatch or online submission:
- Updated Curriculum Vitae (CV) / professional resume highlighting academic background, functional expertise, and verifiable employment tenure.
- Attested copies of academic degrees, certificates, mark sheets, and professional diplomas recognized by HEC or relevant regulatory bodies (e.g., PMDC, PEC).
- Valid Computerized National Identity Card (CNIC) and provincial / district Domicile Certificate.
- Recent passport-sized color photographs with white background.
- Documentary experience letters verifying required post-qualification professional experience.
- Official No Objection Certificate (NOC) for currently serving public sector, semi-government, or autonomous body personnel.
Submission Logistics & Guidelines
Submit applications through https://nbp.rozee.pk/ within 10 working days of advertisement release. Incomplete dossiers, unverifiable testimonials, or applications delivered past the official deadline will not be entertained. Only shortlisted candidates meeting all prerequisites will be called for the test or interview process.