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Wing Head - Process & Documentation Improvement

National Bank of Pakistan (NBP) πŸ“ Karachi, Pakistan Contract 🏭 Commercial Banking & Credit Administration Risk Management ⏰ Contractual appointment for 3 years (renewable) ⚑ Direct Apply πŸ“… Posted: Oct 19, 2026 ⏰ Deadline: Oct 30, 2026

The National Bank of Pakistan (NBP) has announced official employment opportunities inviting dedicated, dynamic, and qualified candidates to apply for the position of Wing Head - Process & Documentation Improvement (VP / SVP). This career opening provides a prestigious institutional platform to deliver impactful professional services, enhance institutional capacity, and drive operational excellence within Pakistan.

Institutional Context & Operational Scope

Stationed in Credit Administration Division at Karachi, the Wing Head leads process re-engineering, standardization of credit documentation, internal control reviews, and audit closure across NBP multi-tiered credit delivery architecture. Operating within this established framework, the appointed Wing Head - Process & Documentation Improvement (VP / SVP) will collaborate closely with departmental leadership, interdisciplinary teams, and relevant statutory stakeholders to ensure seamless day-to-day workflow, rigorous quality benchmarks, and full regulatory compliance.

Core Responsibilities & Work Functions

The core professional responsibilities, functional mandates, and daily deliverables associated with the Wing Head - Process & Documentation Improvement (VP / SVP) position encompass:

  • Establish an effective framework for continuous improvement of credit administration processes, workflows, and documentation manuals.
  • Evaluate credit documentation practices to eliminate procedural bottlenecks, operational inefficiencies, and security control gaps.
  • Execute business process re-engineering (BPR) and documentation simplification initiatives across corporate, SME, and retail portfolios.
  • Liaise with Credit Risk Management, Legal, Compliance, Operations, and Audit teams to resolve audit observations and maintain SOP repositories.

Application Preparation & Document Checklist

Candidates aspiring to apply for this vacancy are advised to organize and verify a comprehensive application dossier prior to dispatch or online submission:

  • Updated Curriculum Vitae (CV) / professional resume highlighting academic background, functional expertise, and verifiable employment tenure.
  • Attested copies of academic degrees, certificates, mark sheets, and professional diplomas recognized by HEC or relevant regulatory bodies (e.g., PMDC, PEC).
  • Valid Computerized National Identity Card (CNIC) and provincial / district Domicile Certificate.
  • Recent passport-sized color photographs with white background.
  • Documentary experience letters verifying required post-qualification professional experience.
  • Official No Objection Certificate (NOC) for currently serving public sector, semi-government, or autonomous body personnel.

Submission Logistics & Guidelines

Apply online through https://nbp.rozee.pk/ within 10 working days of advertisement release. Incomplete dossiers, unverifiable testimonials, or applications delivered past the official deadline will not be entertained. Only shortlisted candidates meeting all prerequisites will be called for the test or interview process.

Qualifications

Graduation or equivalent from HEC-recognized institute; Master degree preferred. Minimum 08 years banking experience out of which 05 years in Credit Administration of Corporate, Commercial, SME, Retail, or Islamic Banking. Strong knowledge of end-to-end credit administration, legal documentation, collateral controls, SBP PRs, COSO/ICFR, BPR. Grade: VP / SVP.

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