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Manager BPM – Pakistan Single Window (PSW) | Career Opportunity in Karachi

Pakistan Single Window (PSW) is inviting applications for the position of Manager BPM in Karachi. This is a strategic leadership role for professionals who excel in business process management, digital enablement, and enterprise transformation. If you are seeking a high-impact opportunity in a national-scale digital initiative, this Manager BPM role offers a dynamic environment for professionals passionate about public-sector modernization and large-scale process optimization.

PSW is a public sector company incorporated under Section 42 of the Companies Act, 2017. The organization is responsible for operating Pakistan Customs’ trade facilitation digital ecosystem to streamline imports, exports, and transit operations. With headquarters in Islamabad and a major regional office in Karachi, PSW continues to expand its multidisciplinary team with highly skilled and motivated professionals.

This Manager BPM position is essential for driving organizational efficiency by developing, managing, and optimizing enterprise processes across PSW functions. The role requires a strong command of BPM methodologies, process digitization, workflow automation, and cross-departmental coordination to support national trade facilitation objectives.

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Key Responsibilities

• Lead end-to-end business process management initiatives across PSW business domains.
• Conduct process mapping, process re-engineering, and workflow automation for mission-critical functions.
• Collaborate with product, engineering, compliance, and stakeholder teams to design scalable and efficient operational frameworks.
• Develop KPIs, SOPs, and governance frameworks to support implementation compliance.
• Optimize existing processes through continuous improvement practices and digital transformation principles.
• Present analytical insights to senior leadership and drive decision-making for operational enhancements.

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Required Skills and Experience

• Demonstrated experience in Business Process Management (BPM), process re-engineering, or operational excellence.
• Strong understanding of digital platforms, enterprise workflows, and automation tools.
• Proven ability to work cross-functionally with technical and non-technical teams.
• Excellent analytical, documentation, and problem-solving capabilities.
• Strong communication and stakeholder management skills.

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Location

Karachi

Application Deadline

04 December 2025 (15 days after the advertisement date)

How to Apply

Interested candidates may apply online through the official website: www.psw.gov.pk
Applicants should clearly mention the position title in the subject line when emailing resumes.

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FAQs

1. What is the role of Manager BPM at PSW?
The Manager BPM leads process transformation, automation, and optimization across PSW functions to support efficient trade operations.

2. Where is the job located?
The position is based in Karachi at PSW’s regional office.

3. What type of organization is PSW?
PSW is a public sector company operating under Section 42 of the Companies Act, 2017, responsible for Pakistan’s national single-window trade facilitation system.

4. How can I apply?
You can apply online through the official PSW website and submit required documents as per job instructions.

5. What is the deadline to apply?
The last date to apply is 04 December 2025.

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