NADRA Jobs 2025 Deputy Assistant Director Office Incharge National Database and Registration Authority Pakistan
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NADRA Jobs 2025 Deputy Assistant Director Office Incharge National Database and Registration Authority Pakistan
NADRA Jobs 2025 Deputy Assistant Director Office Incharge National Database and Registration Authority Pakistan are now open across multiple cities. This people-facing leadership role at NADRA (National Database and Registration Authority) is ideal for graduates with sixteen years of education who are organized, tech-savvy, and comfortable supervising front-office operations. Selected candidates will manage daily service delivery, documentation integrity, and team coordination at designated centers. Appointments are made under NADRA Employees (Service) Regulations 2002 and will follow the terms laid down by the Authority. Applications are accepted online only via the official NADRA careers portal (link provided below). The application deadline is 19 October 2025.
Organization & Role Introduction
NADRA is Pakistan’s national identity and civil registration authority, operating one of the country’s most widely used citizen-service networks. As Deputy Assistant Director (Office Incharge), you’ll keep your center running smoothly—ensuring accurate data entry, disciplined queue management, courteous client handling, and compliance with SOPs. You will also coordinate staff schedules, oversee security and equipment readiness, and escalate system or policy issues to the regional chain of command. The job blends service management with data quality and requires a calm, methodical leader who can balance speed with precision.
Job Details
- Post Title: Deputy Assistant Director (Office Incharge)
- Hiring Organization: National Database and Registration Authority (NADRA)
- Employment Type: Full-time (as per NADRA regulations & appointment terms)
- Maximum Age: 30 years on the closing date
- Experience: Preferably 1 year in government sector or relevant department (supervision or data-processing environment)
- Education: 16 years of education (HEC-verified/recognized). All degrees must be verifiable by HEC
- Apply Online: https://careers.nadra.gov.pk
- Deadline: 19 October 2025
- Important: Appointments are governed by NADRA’s regulations. Selection is merit-based; test/interview will be conducted for shortlisted candidates only; no TA/DA is admissible. Misrepresentation leads to disqualification. Government/semi-government employees must apply through proper channel with valid NOC. An initial probation of 6 months applies (extendable based on performance). Candidates must be medically fit and provide a character certificate.
Duty Stations (Multiple Cities)
This vacancy is open for postings in the following locations. You should be prepared to serve at any center assigned within your applied city/region:
- Karachi
- Multan
- Lahore
- Gujrat
- Chakwal
- Rawalpindi
- Attock
- Peshawar
- Faisalabad
Key Responsibilities
- Center Leadership: Act as the Office Incharge for the assigned center; plan daily rosters, assign counters, and ensure punctual opening/closing.
- Service Delivery: Maintain courteous, efficient citizen services; enforce queue discipline and priority protocols as per policy.
- Data Quality & Compliance: Oversee accurate data capture, document verification, and SOP adherence; ensure audit-ready records.
- Coordination & Reporting: Liaise with regional management and support teams (IT/network/security); submit daily MIS reports and incident logs.
- Asset & Security Oversight: Check biometric devices, cameras, printers, and network connectivity; report faults promptly; observe security guidelines.
- People Management: Coach staff on customer care, documentation standards, and privacy; manage leave scheduling to keep service levels stable.
- Grievance Handling: Resolve citizen complaints on the spot where possible; escalate complex cases with full documentation.
- Hygiene & Safety: Ensure the center meets cleanliness, signage, and safety standards for staff and visitors.
- Other tasks as instructed by the competent authority to support smooth operations.
Eligibility & Skills
- Education: 16 years (HEC-verified) in any discipline.
- Experience: Preferably 1 year in public sector or relevant department; exposure to data-entry/processing operations is valued.
- Technical: Proficiency with MS Office; familiarity with queue systems, biometric devices, and secure data handling.
- Soft Skills: Leadership, time management, problem solving, and clear communication in Urdu/English.
- Integrity: High ethical standards; strict adherence to privacy, data protection, and organizational policies.
Why Join NADRA
- National impact: Serve millions through reliable identity and registration services.
- Structured environment: Clear SOPs, operational standards, and defined performance metrics.
- Career growth: Exposure to center management, audit practices, and citizen-service innovations.
- Inclusive hiring: Women, minorities, transgender persons, and persons with disabilities are encouraged to apply.
How to Apply for NADRA Jobs 2025 Deputy Assistant Director Office Incharge
- Visit https://careers.nadra.gov.pk and create/update your profile.
- Select Deputy Assistant Director (Office Incharge) and choose your preferred city/region where applicable.
- Upload HEC-verified academic credentials and relevant experience documents as per portal instructions.
- Submit before 19 October 2025. Only online applications are accepted.
Head Office (for reference): NADRA Headquarters, Shahrah-e-Jamhuriat, G-5/2, Islamabad 44000, Pakistan
Internal Link: View More Jobs Here
