Product Excellence Manager Jobs at Pakistan Single Window (PSW) – Karachi

Pakistan Single Window (PSW) is offering a professional career opportunity for an experienced Product Excellence Manager at its Karachi office. This role is ideal for professionals who want to contribute to a national-level digital transformation initiative that supports trade facilitation, imports, exports, and transit operations across Pakistan.

PSW is a public sector company incorporated under Section 42 of the Companies Act, 2017, working as the operating entity of Pakistan Customs and the Federal Board of Revenue. The organization is responsible for the design, development, and operation of the Pakistan Single Window system, a critical platform for simplifying trade-related processes.

This Product Excellence Manager job at Pakistan Single Window focuses on improving product quality, user experience, delivery standards, and continuous improvement across digital platforms.

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Job Title

Product Excellence Manager

Location

Karachi, Sindh, Pakistan

Employment Type

Full Time

Industry

Information Technology, Digital Trade Facilitation, Public Sector IT

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Role Overview

The Product Excellence Manager at Pakistan Single Window will be responsible for driving product quality, defining excellence benchmarks, aligning stakeholder expectations, and ensuring that PSW digital products deliver consistent value to users. The role requires close coordination with product owners, engineering teams, quality assurance, and business stakeholders.

This position plays a key role in shaping product strategy, performance metrics, and continuous improvement initiatives within PSW.

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Key Responsibilities

• Define and implement product excellence frameworks and quality standards
• Monitor product performance, usability, and customer satisfaction metrics
• Collaborate with cross-functional teams to improve product delivery and lifecycle management
• Identify gaps in product processes and recommend improvements
• Ensure alignment between business objectives and product outcomes
• Lead continuous improvement initiatives across digital platforms
• Support governance, compliance, and best practices in product management
• Prepare reports and insights for senior management decision-making

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Required Qualifications & Experience

• Bachelor’s or Master’s degree in Business, IT, Engineering, or a related field
• Proven experience in product management, product excellence, or quality leadership roles
• Strong understanding of digital platforms, enterprise systems, and user-centric design
• Experience working with cross-functional technical and business teams
• Excellent analytical, communication, and stakeholder management skills
• Experience in public sector or large-scale enterprise projects will be an advantage

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Why Join Pakistan Single Window

• Opportunity to work on a nationally significant digital initiative
• Professional work environment with merit-based growth
• Exposure to large-scale IT systems and public sector transformation
• Equal opportunity employer encouraging diversity and inclusion

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Deadline

Applications must be submitted before 20 January 2026.

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How to Apply

Interested candidates can apply online by visiting the official Pakistan Single Window careers page:
https://www.psw.gov.pk

Applicants may also send their updated resume via email to:
careers@psw.gov.pk
(mention Product Excellence Manager in the subject line)

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FAQs – Product Excellence Manager Jobs at Pakistan Single Window

What is the location of the Product Excellence Manager job at PSW?

The position is based in Karachi, Sindh.

Is this a government job or private job?

Pakistan Single Window is a public sector company incorporated under Section 42 of the Companies Act, 2017.

What is the application deadline?

Applications are accepted up to 15 days after the advertisement date.

Can candidates from all over Pakistan apply?

Yes, eligible candidates from across Pakistan can apply.

Is this a full-time position?

Yes, this is a full-time professional role.